How We Handle Your Data
Plain English. No legalese. We believe you deserve to know exactly what happens to your health information — so here it is.
TL;DR — The Short Version
- In demo mode, no personal health data is stored on our servers — everything is sample data.
- We never sell your data to anyone, ever.
- We never share your data with insurance companies, pharmacies, or advertisers.
- Our AI uses your information only to answer your questions, not to train models.
- You can use OpenRx without creating an account or providing any personal info.
- We are not a HIPAA covered entity — we're a personal tool, not a clinical provider.
What We Store
Demo Mode (Default)
When you use OpenRx without connecting a wallet or creating an account:
- All data shown is sample/fictional patient data
- Nothing you type or click is saved to our servers
- Your session data lives only in your browser memory
- Clearing your browser clears everything
With Wallet Connected
If you optionally connect a Coinbase Smart Wallet:
- Your profile preferences (pharmacy, PCP, meds list) are stored encrypted on-chain
- Your wallet address is used as a pseudonymous identifier — not your name
- No PHI (Social Security, insurance ID, diagnosis) is written to the blockchain
- You can disconnect and delete your profile at any time
What We Never Do
How Our AI Works
What AI we use
OpenRx is powered by Claude (made by Anthropic) through the OpenClaw gateway. Claude is one of the most privacy-respecting AI systems available — messages sent to Claude are not used to train future models by default.
What gets sent to AI
When you ask our AI a question, we send only what's necessary to answer it — typically the question text plus minimal context (like your medication names, not your full identity). We strip names, dates of birth, and insurance IDs before sending. The AI never receives your wallet address or account details.
What AI cannot do
- Diagnose medical conditions
- Prescribe or recommend specific treatments
- Access your actual insurance portal or medical records
- See your real lab results (demo mode uses sample data)
A Note on HIPAA
OpenRx is a personal health management tool, not a HIPAA covered entity or business associate. This means HIPAA's protections don't technically apply to us the same way they apply to your doctor or hospital. We think that's actually fine — because our privacy standards are stricter by design. We recommend you treat OpenRx as a personal notebook, not a clinical system: don't paste in sensitive documents you'd rather keep completely private.
Always consult a licensed healthcare provider for medical decisions. OpenRx provides information and workflow assistance — not medical advice.
Your Rights
Right to Delete
Disconnect your wallet or clear your browser to remove all data. No account = no data on our servers.
Right to Opt Out
Use OpenRx entirely in demo mode with no personal data. Every feature works without creating an account.
Right to Know
This page exists because we believe transparency isn't optional. If you have questions, contact us.
Questions about your data? privacy@openrx.health
Last updated February 2026